Remote Epic Cupid & Radiant Analyst - Cardiology/Radiology

Tech Firefly; United States; Remote; USD 95,000 - 125,000; Full time

Job summary

Tech Firefly currently seeks an experienced Epic Analyst (Cupid & Radiant) to provide hands-on build, support, and optimization across Cardiology and Radiology modules. You will work with physicians and IT teams to translate clinical needs into robust technical solutions and ensure SLAs are met for incidents and requests.

The ideal candidate brings deep Epic build knowledge, strong imaging workflow expertise, and the ability to function independently in a remote environment.

Qualifications

• Epic certification in Cupid and Radiant required.
• 2+ years of hands-on Epic build experience in Cupid/Radiant.
• 3–5 years of Epic/application analyst experience.
• Strong experience supporting Cardiology and Radiology workflows.
• Excellent communication with clinical, operational and technical stakeholders.
• Ability to work independently and adapt to changing priorities.
• Experience handling incident management and ticketing.

Responsibilities

• Manage, prioritize, and resolve incident tickets, service requests, and maintenance work within SLAs for Epic Cupid and Radiant.
• Perform hands-on Epic build, module updates, workflow enhancements, template maintenance, and system configuration across Cardiology and Radiology modules.
• Investigate application errors, interface issues, and workflow bottlenecks; perform root-cause analysis and fixes.
• Design and execute unit testing, integrated testing, and UAT for system upgrades and patches.
• Collaborate with physicians, technologists, nursing staff, clinical directors, and technical teams to translate needs into technical solutions.
• Work independently to drive deliverables and adapt to shifting priorities.
• Maintain technical documentation, build specifications, and SOPs.

Skills

Epic Cupid

Epic Radiant

Incident management

UAT testing

Documentation

Communication

Stakeholder collaboration

Independent work

Epic build tools

Tools

Epic build tools

Job description

Tech Firefly currently seeks an experienced Epic Analyst (Cupid & Radiant) to provide hands-on build, support, and optimization across Cardiology and Radiology modules. You will work with physicians and IT teams to translate clinical needs into robust technical solutions and ensure SLAs are met for incidents and requests.

The ideal candidate brings deep Epic build knowledge, strong imaging workflow expertise, and the ability to function independently in a remote environment.