Remote Epic Cupid & Radiant Analyst

Tech Firefly; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Tech Firefly is seeking an experienced Epic Analyst (Cupid & Radiant) to join our clinical applications team. This hands-on role focuses on ongoing application support, incident resolution, and system builds across Cupid (Cardiology) and Radiant (Radiology).

The ideal candidate will hold Active Epic certifications in Cupid and Radiant, have 2+ years of build experience, and 3–5 years as an Epic analyst, with strong communication across clinical and technical stakeholders.

Qualifications

• Active Epic certification in Cupid and Radiant.
• 2+ years hands-on Epic build experience with Cupid/Radiant.
• 3–5 years overall Epic/application analyst experience.
• Strong experience supporting Cardiology and Radiology workflows.
• Experience with maintenance, incident tickets and requests.
• Ability to perform Epic build/configuration, testing, issue resolution and ongoing support.
• Excellent communication with clinical, operational and technical stakeholders.

Responsibilities

• Manage, prioritize and resolve incident tickets, service requests and maintenance work within SLAs for Epic Cupid and Radiant.
• Perform hands-on Epic build, module updates, workflow enhancements and system configuration across Cardiology and Radiology.
• Investigate application errors, interface issues and workflow bottlenecks; perform root-cause analysis and fixes.
• Design and execute unit, integrated and UAT testing for system upgrades and patches.
• Collaborate with physicians, technologists, nursing staff, clinical directors and technical teams to translate needs into technical solutions.
• Work independently to drive deliverables and adapt to changing priorities.
• Maintain technical documentation, build specifications and SOPs.

Skills

Epic Cupid cert

Epic Radiant cert

Epic build experience

Clinical imaging knowledge

Communication skills

Job description

Tech Firefly is seeking an experienced Epic Analyst (Cupid & Radiant) to join our clinical applications team. This hands-on role focuses on ongoing application support, incident resolution, and system builds across Cupid (Cardiology) and Radiant (Radiology).

The ideal candidate will hold Active Epic certifications in Cupid and Radiant, have 2+ years of build experience, and 3–5 years as an Epic analyst, with strong communication across clinical and technical stakeholders.