Remote Epic Clarity/Caboodle Admin

WebHosting; United States; Remote; USD 132,000 - 194,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

ESPP (Employee Stock Purchase Plan)

Job summary

Rackspace Technology is seeking a Remote Full-time Operations professional to manage Clarity and Caboodle environments, schedule ETL processes, and optimize database performance across multiple environments.

The role includes validating data after Epic updates, maintaining runbooks, and enhancing data-delivery reliability. Compensation reflects labor markets and may include incentive opportunities and ESPP, with salary range disclosed during hiring.

Responsibilities

• Platform administration: Maintain production and nonproduction Clarity and Caboodle environments, including configuration, upgrades, patching, and coordinated environment refreshes.
• ETL operations: Schedule, monitor, and troubleshoot Clarity extracts and Caboodle ETL processes. Investigate failed or delayed jobs, manage dependencies, and communicate data-availability impacts to reporting teams.
• Database performance: Monitor database growth and workload performance. Maintain appropriate indexes and statistics, investigate resource bottlenecks, and coordinate tuning with database and infrastructure teams.
• Data protection and access: Maintain database access controls and service accounts, validate backups and restores, and participate in disaster recovery testing.
• Release and data validation: Assess the operational impact of Epic updates and schema changes. Coordinate testing with reporting developers and validate successful data loads following maintenance or upgrades.
• Operational improvement: Maintain ETL runbooks, configuration documentation, and recovery procedures. Automate routine checks, track recurring failures, and implement improvements to data-delivery reliability.

Job description

Rackspace Technology is seeking a Remote Full-time Operations professional to manage Clarity and Caboodle environments, schedule ETL processes, and optimize database performance across multiple environments.

The role includes validating data after Epic updates, maintaining runbooks, and enhancing data-delivery reliability. Compensation reflects labor markets and may include incentive opportunities and ESPP, with salary range disclosed during hiring.