Epic Clarity/Caboodle Administrator

WebHosting; United States; Remote; USD 132,000 - 194,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

ESPP (Employee Stock Purchase Plan)

Job summary

Rackspace Technology is seeking a Remote Full-time Operations professional to manage Clarity and Caboodle environments, schedule ETL processes, and optimize database performance across multiple environments.

The role includes validating data after Epic updates, maintaining runbooks, and enhancing data-delivery reliability. Compensation reflects labor markets and may include incentive opportunities and ESPP, with salary range disclosed during hiring.

Responsibilities

• Platform administration: Maintain production and nonproduction Clarity and Caboodle environments, including configuration, upgrades, patching, and coordinated environment refreshes.
• ETL operations: Schedule, monitor, and troubleshoot Clarity extracts and Caboodle ETL processes. Investigate failed or delayed jobs, manage dependencies, and communicate data-availability impacts to reporting teams.
• Database performance: Monitor database growth and workload performance. Maintain appropriate indexes and statistics, investigate resource bottlenecks, and coordinate tuning with database and infrastructure teams.
• Data protection and access: Maintain database access controls and service accounts, validate backups and restores, and participate in disaster recovery testing.
• Release and data validation: Assess the operational impact of Epic updates and schema changes. Coordinate testing with reporting developers and validate successful data loads following maintenance or upgrades.
• Operational improvement: Maintain ETL runbooks, configuration documentation, and recovery procedures. Automate routine checks, track recurring failures, and implement improvements to data-delivery reliability.

Job description

Remote Full-time Not specified Operations

Job Description

• Platform administration: Maintain production and nonproduction Clarity and Caboodle environments, including configuration, upgrades, patching, and coordinated environment refreshes.
• ETL operations: Schedule, monitor, and troubleshoot Clarity extracts and Caboodle ETL processes. Investigate failed or delayed jobs, manage dependencies, and communicate data-availability impacts to reporting teams.
• Database performance: Monitor database growth and workload performance. Maintain appropriate indexes and statistics, investigate resource bottlenecks, and coordinate tuning with database and infrastructure teams.
• Data protection and access: Maintain database access controls and service accounts, validate backups and restores, and participate in disaster recovery testing.
• Release and data validation: Assess the operational impact of Epic updates and schema changes. Coordinate testing with reporting developers and validate successful data loads following maintenance or upgrades.
• Operational improvement: Maintain ETL runbooks, configuration documentation, and recovery procedures. Automate routine checks, track recurring failures, and implement improvements to data-delivery reliability.

Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $132,149.00/year in our lowest geographic market up to 193,856.30 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

About Rackspace Technology

Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe.

We are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.