REMOTE ENTRY LEVEL LEGAL ASSISTANT (1-3 YEARS TOPS OF EXP)

Phaxis; Houston (TX); Remote; USD 23,000 - 32,000; Full time

Job summary

Phaxis is seeking an entry-level Legal Assistant/Intake Center Agent for a remote role. You will be the first point of contact for individuals seeking legal representation, handling a high volume of calls with professionalism and empathy.

The position requires a Bachelor's degree and up to 3 years of experience, with work hours Monday–Friday, 9am–5pm, at $20/hour. Strong data-entry and MS Office skills are essential for success.

Qualifications

• Bachelor's degree required or equivalent.
• Excellent verbal communication and active listening skills.
• Strong customer service orientation with professionalism and empathy.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Handle a high volume of inbound and outbound calls with prospective and existing clients.
• Gather and document detailed client and case information.
• Pre-qualify potential clients based on case criteria.
• Follow up to obtain medical records and required documentation.
• Enter and update information in the firm’s case management system.
• Send legal documents and coordinate follow-up appointments.
• Provide professional, compassionate service while handling sensitive information.
• Escalate complex questions to the legal team.
• Assist with data entry, filing, and other administrative tasks.

Skills

Verbal communication

Customer service

Multitasking

Attention to detail

Microsoft Office

Education

Bachelor's degree

Tools

Case management system

Job description

REMOTE ROLE FOR ENTRY LEVEL LEGAL ASSISTANT / LEGAL INTAKE

Monday–Friday Join a high-profile law firmfor a remote role as an entry level Legal Assistant/ Intake Center Agent and become an important first point of contact for individuals seeking legal representation.

You must have a Bachelor's degree and no more than 3 years of experience.

This is a fast-paced, client-focused role ideal for someone who is professional, empathetic, detail-oriented, and comfortable handling a high volume of calls.

Monday - Friday, 9am-5pm.

Hourly rate is $20/hour.

Qualified resumes to [e-mail]

Responsibilities

• Handle a high volume of inbound and outbound calls with prospective and existing clients.
• Gather and accurately document detailed client and case information.
• Pre-qualify potential clients based on established case criteria.
• Follow up with clients to obtain medical records and other required documentation.
• Enter and update information in the firm’s case management system.
• Send legal documents and coordinate follow-up appointments and communications.
• Provide professional, compassionate customer service while handling sensitive information.
• Escalate complex questions or concerns to the appropriate legal team.
• Assist with data entry, filing, and other administrative tasks as needed.

Qualifications

• Excellent verbal communication and active listening skills.
• Bachelor's degree Strong customer service skills and a professional, empathetic approach.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accurate data-entry skills.
• Excellent computer skills;proficiency with Microsoft Office.
• Previous call center, client services, legal, healthcare, or administrative experience preferred.
• Familiarity with legal terminology or case management systems is a plus.

This is an excellent opportunity for a polished, motivated professional who enjoys helping people and wants to build experience within a respected legal environment.