Remote Entry-Level Customer Care & Benefits Associate

AIL; Detroit (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Training program

Mentorship provided

Licensing guidance

Remote work

Job summary

Globe Life AO is seeking motivated, dependable individuals to join our 100% remote team as Entry-Level Customer Service & Benefits Representatives. You will assist families who have requested information about available benefits, answer questions, guide enrollment, and provide ongoing client support from home.

No prior insurance experience is required. We offer comprehensive training, mentorship, licensing guidance, and ongoing professional development to help you grow.

Qualifications

• Strong customer service approach and ability to listen to client needs.
• Clear and concise communication with families seeking benefits information.
• Demonstrated empathy and problem-solving in conversations.

Responsibilities

• Assist individuals and families with information about available benefits.
• Answer questions, guide enrollment, and provide ongoing client support from home.
• Maintain accurate records of interactions and follow up as needed.

Skills

Customer service

Communication skills

Empathy

Job description

Globe Life AO is seeking motivated, dependable individuals to join our 100% remote team as Entry-Level Customer Service & Benefits Representatives. You will assist families who have requested information about available benefits, answer questions, guide enrollment, and provide ongoing client support from home.

No prior insurance experience is required. We offer comprehensive training, mentorship, licensing guidance, and ongoing professional development to help you grow.