Remote: Entry-Level Application Support & Dev Path

Royal Solutions Group, LLC; United States; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive health plans (medical, dental, & vision insurance)

Generous PTO & Holidays

401(k) with company match

Telemedicine healthcare visits

Savings accounts (FSA, HSA, DCA)

Life insurance & disability insurance options

Casual office environments & Opportunity to work remotely

Job summary

Royal Solutions Group, LLC is offering an entry-level growth position that combines Application Support and Junior Development responsibilities. This hybrid role involves first-line customer support while building software development skills. Responsibilities include troubleshooting application issues, collaborating with teams to resolve complex inquiries, and assisting with custom configurations. Ideal candidates are recent graduates in Computer Science or related fields, tech-savvy and eager to learn, providing exceptional service to clients. The position offers competitive benefits including health plans and remote work opportunities.

Qualifications

• Recent graduate or soon-to-be graduate with a relevant degree.
• Strong interest in software development and application support.
• Tech-savvy individual comfortable in client-facing roles.

Responsibilities

• Handle customer inquiries and incidents via ticketing system.
• Provide first-line application support and troubleshoot issues.
• Assist with developing and testing custom configurations.

Skills

Application Support

C#

HTML

CSS

JavaScript

Problem-Solving

Communication Skills

Education

Computer Science or related degree

Job description

Royal Solutions Group, LLC is offering an entry-level growth position that combines Application Support and Junior Development responsibilities. This hybrid role involves first-line customer support while building software development skills. Responsibilities include troubleshooting application issues, collaborating with teams to resolve complex inquiries, and assisting with custom configurations. Ideal candidates are recent graduates in Computer Science or related fields, tech-savvy and eager to learn, providing exceptional service to clients. The position offers competitive benefits including health plans and remote work opportunities.