Remote Enterprise Solution Architect - Federal Modernization

ICF; United States; Remote; USD 159,000 - 270,000; Full time

Job summary

ICF seeks an experienced Enterprise Solution Architect to lead a large-scale federal Contact Center Operations and Digital Modernization program. You will set the technical vision, guide enterprise architecture decisions, and craft scalable, secure solutions aligned with mission objectives.

The role requires mentoring architects and engineering teams, collaborating with government stakeholders, and balancing cloud, data, integrations, and DevSecOps factors.

Qualifications

• Must reside in the United States and obtain/maintain a Public Trust background check.
• 12+ years of experience designing and delivering enterprise technology solutions.
• 7+ years in solution architecture, enterprise architecture, or senior technical leadership.

Responsibilities

• Serve as the program's technical authority, establishing the technical vision and modernization roadmap.
• Lead and mentor architects, technical leads, and engineering teams to a high-performing environment.
• Align technical solutions with mission objectives by partnering with government stakeholders.
• Translate requirements into scalable, secure, and sustainable enterprise solutions.
• Oversee architecture across cloud, applications, data, integrations, and customer platforms.
• Drive modernization with cloud-native designs, APIs, automation, and DevSecOps practices.
• Establish governance, standards, and review processes for quality and consistency.
• Evaluate technologies and architectural approaches balancing security, cost, and performance.
• Lead architecture reviews and mitigate technical risks and dependencies.
• Ensure compliance with federal security, privacy, accessibility, and operations requirements.
• Advise government stakeholders with clear technical strategies and recommendations.
• Foster collaboration across stakeholders, architects, engineers, and operations.

Skills

Enterprise architecture

Technical leadership

Cloud architecture

Stakeholder management

Governance

Security compliance

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Salesforce

FedRAMP

Job description

ICF seeks an experienced Enterprise Solution Architect to lead a large-scale federal Contact Center Operations and Digital Modernization program. You will set the technical vision, guide enterprise architecture decisions, and craft scalable, secure solutions aligned with mission objectives.

The role requires mentoring architects and engineering teams, collaborating with government stakeholders, and balancing cloud, data, integrations, and DevSecOps factors.