Enterprise Solutions Architect - Remote Cloud Modernization

ICF Olson; United States; Remote; USD 159,000 - 270,000; Full time

Job summary

ICF Olson is seeking an experienced Enterprise Solution Architect to serve as the overall technical lead for a large‑scale federal Contact Center Operations and Digital Modernization program. You will establish the technical vision and governance across cloud, data, integrations, and customer platforms while guiding architects, engineers, and government stakeholders.

You will balance mission objectives with cost, schedule, security, and performance to deliver scalable, secure solutions and

Qualifications

• Ability to obtain and maintain a Public Trust background check.
• Must reside in the United States and work within the United States.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline.
• 12+ years of experience designing and delivering enterprise technology solutions.
• 7+ years of experience serving in a solution architecture, enterprise architecture, or senior technical leadership role.

Responsibilities

• Serve as the program’s technical authority, establishing the technical vision, enterprise architecture strategy, and modernization roadmap.
• Lead, mentor, and develop architects, technical leads, and engineering teams while promoting a high‑performing, collaborative environment.
• Partner with Program Managers and Government stakeholders to align technical solutions with mission objectives, business priorities, and program goals.
• Translate business and operational requirements into scalable, secure, and sustainable technical solutions.
• Lead the design and evolution of enterprise architectures across cloud, applications, data, integrations, and customer‑facing platforms.
• Drive modernization initiatives through cloud‑native architectures, API‑driven solutions, automation, AI‑enabled capabilities, and DevSecOps practices.
• Establish architecture governance, engineering standards, review processes, and best practices to ensure quality, consistency, and innovation.
• Evaluate emerging technologies, solution alternatives, and architectural approaches while balancing security, cost, performance, and maintainability.
• Lead architecture reviews, approve major technical designs, and identify and mitigate technical risks, dependencies, and architectural debt.
• Ensure compliance with federal security, privacy, accessibility, and operational requirements across all solution designs.
• Serve as the primary technical advisor to Government stakeholders, presenting technical strategies and recommendations to both technical and non‑technical audiences.
• Foster collaboration across stakeholders, architects, engineers, operations teams, and vendors to ensure successful program delivery.

Skills

Enterprise architecture

Solution architecture

Technical leadership

Stakeholder management

Cloud architecture

DevSecOps

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

AWS Certified Solutions Architect – Associate or Professional

Salesforce Architect certifications

TOGAF / ITIL Foundation certification

Job description

ICF Olson is seeking an experienced Enterprise Solution Architect to serve as the overall technical lead for a large‑scale federal Contact Center Operations and Digital Modernization program. You will establish the technical vision and governance across cloud, data, integrations, and customer platforms while guiding architects, engineers, and government stakeholders.

You will balance mission objectives with cost, schedule, security, and performance to deliver scalable, secure solutions and