Application Analyst

BRG; Washington (District of Columbia); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work option

Collaborative culture

Job summary

BRG is seeking a full-time Application Analyst to serve as a resident expert on BRG’s enterprise applications. The role works with Accounting, Finance, HR and Legal to understand objectives, processes, and needs, and to support, configure, secure and enhance the applications used by these teams.

You will interface with BRG IT and external consultants, report to the Application Manager, and may base yourself in an office or work remotely.

Qualifications

• Bachelor’s degree in IT/CS/Engineering or related field or relevant experience.
• 2+ years in applications analysis, system integration, or software support.
• Experience in legal or professional services environments preferred.
• Strong knowledge of Windows stack and IT services.

Responsibilities

• Understand business and technical processes by engaging stakeholders.
• Maintain, troubleshoot, and remediate enterprise applications.
• Provide Tier 3 support for enterprise systems.
• Evaluate and propose technical solutions to improve functions.
• Plan and execute installations and upgrades of applications.
• Create and maintain knowledgebase and SOPs.
• Ensure application and data security.
• Participate in IT change management for new modules.

Skills

IT services & support

Communication skills

Organizational skills

Adaptability

Change management

Education

Bachelor’s degree in IT / CS / Eng / Accounting / Finance or related

Tools

Active Directory

Microsoft Entra ID

ServiceNow

Workday (HCM/FIN) security models

Intapp (Time/Conflicts/Walls)

iManage / NetDocuments

Job description

We Do Consulting Differently BRG is actively seeking a full-time

We Do Consulting Differently BRG is actively seeking a full-time Application Analyst. The Application Analyst will serve as a resident expert on the suite of BRG’s enterprise applications. This role will work closely with BRG’s Accounting, Finance, HR, and Legal teams to understand their business objectives, pain points, and business process, and support, adapt, configure, secure, and enhance the applications used by these groups. The Application Analyst will also interface with BRG IT and third-party consultants to assist in this goal. The Application Analyst will report to the Application Manager. Candidates wishing to be based in a BRG office will benefit by working from Emeryville, Chicago, Dallas, Boston, or Washington, DC. BRG also welcomes candidates who wish to work remotely.

Primary Duties

• Understand business and technical processes and problems by working with stakeholders and subject matter experts.
• Gain and maintain relationships with our corporate staff, and strong knowledge of key corporate functions.
• Maintain, troubleshoot, and remediate applications and related issues.
• Provide Tier 3 support for enterprise systems.
• Evaluate and propose potential technical solutions and options to solve problems or improve functions.
• Plan and execute application installations, upgrades, adjustments.
• Create and maintain knowledgebase of existing software and data environments, and standard operating procedures.
• Research and development of patterns and best practices
• Technical writing and technical documentation.
• General system maintenance and downtime for relevant data systems
• Meet regularly with business users and stakeholders; understand their business processes and technical needs.
• Evaluate existing systems, tools, and possible new vendor applications or features solve business problems.
• Ensure application and data security.
• Participate in IT change management processes, especially relating to the roll-out of new applications or modules.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, Accounting, or Finance or relevant experience.
• 2+ years of experience in applications analysis, system integration, or software support
• Prior experience working in a legal or professional services environment (preferred).
• Demonstrated domain expertise in supporting large software systems and the needs of a large customer base.
• Strong Experience with IT services and general Windows stack environment (Active Directory, etc), Microsoft Entra ID.
• Experience with administration of SaaS (Cloud based) solutions.
• Experience with IT customer support, and ticketing systems, such as ServiceNow.
• Experience with Workday (HCM and FIN), particularly Workday Security models (preferred).
• Experience with Intapp products, such as Intapp Time/ Intapp Conflicts/ Intapp Walls (preferred).
• Experience with document management systems (e.g., iManage or NetDocuments) (preferred).
• Strong organizational skills.
• Excellent communication skills, with the ability to explain complex technical problems to non-technical audiences.
• Ability to adjust to rapidly changing priorities.

Salary Range: $90,000-$120,000

Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

About BRG

BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead. At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen.

BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.