Remote Enrollment - Outreach Coordinator

Medsien; New York (NY); Remote; USD 34,000 - 55,000; Full time

Job summary

Medsien is seeking an Outreach Coordinator to engage patients by phone, educate them about enrollment, and guide them through the enrollment process with empathy. This remote, contract role focuses on building trust with elderly and vulnerable patients while developing sales skills.

You will perform patient outreach by phone, explain benefits, and help patients navigate enrollment steps, coordinating with care teams to keep people connected at home.

Qualifications

• Excellent communication skills over the phone.
• Experience in a patient-facing or sales role is a plus.

Responsibilities

• Connect with patients over the phone to educate them about enrollment.
• Compassionately guide patients through enrollment steps and coordinate with care teams to support at-home care.

Job description

Outreach Coordinator Location: Remote (U. S. ) Type: 1099 contractor

About Medsien

Medsien is transforming how healthcare is delivered beyond the hospital walls. We are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection. Through our hybrid approach - combining certified care partners with AI-powered dashboards, seamless EHR integration, and device connectivity, we help providers offer continuous, proactive care to patients with chronic conditions.

Our mission is simple: help patients stay healthier, at home, and connected to their care teams while easing the workload for providers and practice. We’re scaling quickly and are looking for driven Outreach Coordinators who are excited to grow their careers in phone sales while making a real impact on patient health.

About the Role

As an Outreach Coordinator, you’ll step into a role of patient outreach and enrollment by phone - but with a key difference: Your job is to connect with patients over the phone, build trust, educate them about the benefits, and compassionately guide them through enrollment. This is an excellent opportunity for individuals eager to develop sales skills while also bringing empathy and patient care to conversations with elderly and often vulnerable patients. Success in this role comes from balancing sales drive with compassionate communication.