Remote Engagement Manager - Entry-Level Project Lead

CSG Systems; Nebraska; Hybrid; USD 74,000 - 119,000; Full time

Benefits offered by this job

Work from Home

Employee Belonging Groups

Healthcare: Dental, Medical, Vision

Paid Vacation, Volunteer, and Holiday

Job summary

CSG is seeking an entry-level Engagement Manager to plan, execute, and support multiple small to mid-sized projects under supervision. You will coordinate cross-functional teams, manage risks, communicate with stakeholders, and ensure delivery within scope and budget.

This role emphasizes collaboration between delivery groups and customers. The ideal candidate has a bachelor’s degree and 1+ years of project management experience, with strong communication skills and proficiency in MS Office.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1+ years of experience managing projects and/or service delivery.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders at all levels.
• Advanced knowledge of Microsoft Office - Word, Excel, and PowerPoint.
• Ability to read, write, speak and understand the English language in a business environment.
• CSGer.

Responsibilities

• Manage one or more small to medium-sized projects or support the Manager, Implementation on larger initiatives.
• Be responsible for a function within the project, such as risk and issue management or reporting, and occasionally manage projects end to end.
• Be involved in creating or providing input to the project initiation documentation, delivery approach and internal program and solution delivery review for internal program approval.
• Deliver projects within the agreed budget, scope, and time, manage risks and issues; ensure quality of deliverables and documentation; and implement appropriate delivery practices and methods.
• Create communication plans, facilitate meetings and forums, and establish project infrastructure for information sharing with teams and stakeholders.
• Create or provide input to the project budget and resource forecast, and track delivery against budget, proactively manage issues and changes with the account lead.
• Participate in initiatives that improve our delivery practice and CSG as a whole.

Skills

Project management

Communication

MS Office

English proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CSG is seeking an entry-level Engagement Manager to plan, execute, and support multiple small to mid-sized projects under supervision. You will coordinate cross-functional teams, manage risks, communicate with stakeholders, and ensure delivery within scope and budget.

This role emphasizes collaboration between delivery groups and customers. The ideal candidate has a bachelor’s degree and 1+ years of project management experience, with strong communication skills and proficiency in MS Office.