Remote Employee Relations & Case Manager

Jimmy Jazz

United States

Remote

USD 90,000 - 120,000

Full time

2 days ago

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Job summary

APV seeks an Employee Relations – Case Manager to provide full-performance level support to DHS OCHCO and component HR offices. The ER-Case Manager performs routine and moderately complex ER activities, including conduct counseling, leave administration, performance documentation, accommodation intake, and grievance processing.

This role operates under federal employment law, DHS policy, and program procedures with limited supervision.

Qualifications

Active DHS Public Trust or favorable adjudication; ability to obtain and maintain required suitability/access.
Minimum 5-7 years of federal employee relations experience, including hands-on case support.
Working knowledge of 5 USC Chapters 43 and 75; 5 CFR Parts 432, 752, and 771; the Douglas Factors; and the Rehabilitation Act.
Hands-on experience drafting Letters of Counseling, Letters of Reprimand, leave restriction letters, and PIPs.
Experience supporting reasonable accommodation intake and the interactive process.
Strong written and verbal communication skills and ability to manage a steady caseload in a remote environment.

Responsibilities

Advise managers on routine and moderately complex misconduct issues and performance concerns.
Draft Letters of Counseling, Letters of Reprimand, leave restriction letters, AWOL letters, and warnings under DHS policy.
Support proposal and decision letters for short suspensions and routine adverse actions with senior review.
Coordinate development and tracking of Performance Improvement Plans (PIPs) and related processes.
Maintain accurate case records, timelines, and documentation in DHS HR systems.