Remote Employee Benefits Account Manager & Leader

Insurance Office of America; Keller (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with match

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America seeks an Account Manager for Employee Benefits to oversee client service, renewals, and new business setup. You will guide Account Coordinators, manage data, and coordinate with carriers to ensure successful program administration.

The role emphasizes relationship building, proactive service, and identifying value-added opportunities while maintaining IOA core values across a remote/hybrid work model.

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• Proficiency in MS Office.

Responsibilities

• Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.
• Deliver outstanding service, anticipate client needs, respond quickly to requests.
• Lead the account team with a strong work ethic and willingness to assist others.
• Direct daily activities of Account Coordinators and monitor execution.
• Identify and act on sales opportunities to grow IOA business.
• Manage new business setup, including data gathering and carrier coordination.
• Oversee renewals by updating files, obtaining rates, and coordinating audits.
• Build and maintain client relationships and communicate with carriers.

Skills

Customer service

Communication

MS Office

Organization

Licensing

Education

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks an Account Manager for Employee Benefits to oversee client service, renewals, and new business setup. You will guide Account Coordinators, manage data, and coordinate with carriers to ensure successful program administration.

The role emphasizes relationship building, proactive service, and identifying value-added opportunities while maintaining IOA core values across a remote/hybrid work model.