Remote Emergency Road Service & Member Sales Specialist

AAA; United States; Remote; USD 21,593 - 30,754; Full time

Benefits offered by this job

401(k) match

Medical, Dental, and Vision coverage

Tuition Reimbursement

Employee Referral Bonus

Job summary

AAA is looking for a Remote Customer Service Representative to support members by providing emergency road services and promoting membership opportunities.

In this role, you will respond to service requests, communicate with contractors, and ensure excellent member support. Candidates should have 6 months of customer service experience and a high school diploma.

This position offers $19.00 per hour, performance incentives, health coverage, and more.

Qualifications

• Minimum 6 months of customer service experience.
• Ability to connect to a router/modem with an Ethernet cable.
• Understanding of North American geographical relationships.

Responsibilities

• Respond to member/customer requests for emergency road service.
• Provide basic information regarding Emergency Road Service benefits.
• Recognize and promote membership sales opportunities.

Skills

Telephone etiquette

Basic computer skills

Strong communication skills

Effective listening skills

Education

High school diploma or equivalent

Job description

AAA is looking for a Remote Customer Service Representative to support members by providing emergency road services and promoting membership opportunities.

In this role, you will respond to service requests, communicate with contractors, and ensure excellent member support. Candidates should have 6 months of customer service experience and a high school diploma.

This position offers $19.00 per hour, performance incentives, health coverage, and more.