Remote Emergency Dispatcher – 12-Hour Rotations (Alaska)

Nana Management Services, LLC; Alaska; Remote; USD 55,000 - 75,000; Full time

Job summary

NANA Regional Corporation, Inc. seeks a Remote Radio Dispatcher / Call-Taker for the Greater Prudhoe Bay area in Alaska. The role handles emergency dispatch and information/referrals, operating CAD and radio systems to support life safety and environmental protection.

Rotation is two weeks on / two weeks off, with alternating days and nights. Candidates must be able to live in remote camp settings, speak fluent English, and work in a team within a shared indoor facility.

Qualifications

• High school diploma or GED required.
• Minimum 2 years directly related experience.
• Intermediate computer skills including Microsoft Office and contract software.
• Must pass pre-employment requirements: drug test, physical and fit-for-duty assessment, hearing test.
• Residency in dormitory-style settings and remote camp cleanliness.
• Ability to work in a team and cooperate with others.

Responsibilities

• Dispatch emergency services to fires, medical emergencies and other calls.
• Dispatch security personnel to safety-related calls.
• Communicate with agencies including North Slope Borough and U.S. Military.
• Answer and route incoming calls for Greater Prudhoe Bay and provide information/referrals.
• Operate CAD system to capture data on calls and incidents.
• Notify parties via phone, radio, and pager systems.

Skills

Communication

Multi-tasking

Teamwork

Decision making

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Contract specific software

Job description

NANA Regional Corporation, Inc. seeks a Remote Radio Dispatcher / Call-Taker for the Greater Prudhoe Bay area in Alaska. The role handles emergency dispatch and information/referrals, operating CAD and radio systems to support life safety and environmental protection.

Rotation is two weeks on / two weeks off, with alternating days and nights. Candidates must be able to live in remote camp settings, speak fluent English, and work in a team within a shared indoor facility.