Remote-Eligible Medical Front Desk Coordinator

Washington Gastroenterology; Tacoma (WA); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company contributions

Paid time off and holidays

Job summary

Washington Gastroenterology seeks a Front Desk Coordinator to join our medical clinic as a full-time team member. You will welcome patients in person or by phone, handle check-ins, scheduling, and inquiries with a professional demeanor.

You will manage patient demographics and financial information in the EMR and assist with front desk operations. Responsibilities include scheduling follow-ups, processing payments, and coordinating referrals and tests.

Qualifications

• High School graduate or equivalent.
• Minimum one year experience in a medical office setting with knowledge of medical terminology preferred.
• Experience and/or training in medical office protocol preferred; gMed experience is an asset.

Responsibilities

• Greets patients and visitors professionally and courteously.
• Answer telephones, schedule appointments and direct calls appropriately.
• Verify patient demographics and financial information; enter into EMR accurately.
• Enter information into practice management system manually or via scanning.
• Collect and process patient copays and balances according to policies.
• Review schedules for accuracy and efficiency; report discrepancies.
• Schedule follow-up appointments, tests, procedures, and referrals.
• Explain procedure preps and details of scheduled procedures.
• Process mail and maintain office supplies; keep reception area neat.
• Performs all other duties as assigned.

Skills

Customer service

Communication skills

Microsoft Office

EMR experience

Medical terminology

Education

High School diploma

Tools

gMed

Job description

Washington Gastroenterology seeks a Front Desk Coordinator to join our medical clinic as a full-time team member. You will welcome patients in person or by phone, handle check-ins, scheduling, and inquiries with a professional demeanor.

You will manage patient demographics and financial information in the EMR and assist with front desk operations. Responsibilities include scheduling follow-ups, processing payments, and coordinating referrals and tests.