Remote-Eligible Donor Research & Stewardship Specialist

HIAS; Silver Spring (MD); Hybrid; USD 67,000 - 75,000; Full time

Job summary

HIAS is seeking a Development Specialist to join the fundraising team at our Silver Spring headquarters (or NYC office). You will deliver donor research, stewardship coordination, and actionable insights to enable effective donor cultivation and engagement.

The role also leads operations across donor data, reporting, and CRM optimization, ensuring fundraisers have the tools and information needed to advance HIAS's mission. Remote options may be available for applicants outside commuting distance.

Qualifications

• 3–5 years of nonprofit fundraising or donor stewardship experience.
• Strong analytical and research skills to translate data into insights.
• Proficiency in CRM systems and research tools (Salesforce, Raiser's Edge, iWave).
• Excellent written and verbal communication with a donor-centric approach.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Conduct in-depth donor research to assess giving capacity and engagement.
• Provide detailed donor profiles and briefing materials to fundraisers.
• Assign donors to portfolios and manage the portfolio review process.
• Leverage data tools to identify donor trends and engagement opportunities.
• Coordinate donor stewardship activities and recognition plans.
• Review gift reports and alert stakeholders for follow-up.
• Maintain donor records in Raiser's Edge CRM with accuracy.
• Generate reports tracking fundraising progress and campaign effectiveness.
• Support gift processing, acknowledgment tracking, and pledge fulfillment.
• Lead development operations projects to improve donor stewardship.

Skills

Donor research

Analytical skills

Project management

Communication

Cross-functional collaboration

Tools

Salesforce

Raiser's Edge

iWave

Research Point

Job description

HIAS is seeking a Development Specialist to join the fundraising team at our Silver Spring headquarters (or NYC office). You will deliver donor research, stewardship coordination, and actionable insights to enable effective donor cultivation and engagement.

The role also leads operations across donor data, reporting, and CRM optimization, ensuring fundraisers have the tools and information needed to advance HIAS's mission. Remote options may be available for applicants outside commuting distance.