Remote-Eligible Digital Accessibility Lead & Training Specialist

EDUCAUSE; Portland (OR); On-site; USD 48,000 - 74,000; Full time

Job summary

Portland State University’s Digital Accessibility Support Specialist role sits within the DAC Team of the Office of Information Technology. You will provide direct accessibility support to PSU’s community for public-facing and internal digital resources, and you will maintain resources, reviews, and trainings.

Collaborating with campus partners, you will monitor Siteimprove reports, assist with procurement guidance to meet WCAG standards, and help PSU advance its digital accessibility maturity

Qualifications

• Minimum: AA degree in computer science, information systems, educational technology, communications, or related fields; 1 year of related work experience.
• Knowledge of WCAG 2.x and accessibility standards and best practices.
• Experience creating, validating, and remediating digital resources in Google Workspace, Microsoft Office, PDF, and HTML.
• Hands-on experience with screen reading software (JAWS, NVDA, VoiceOver).

Responsibilities

• Consultation, Training, and Support (30%): Triage accessibility requests and coordinate remediation; provide expert consultation on accessible procurement, design, and management.
• Digital Accessibility Resource Management (20%): Develop and refine accessible resources and training materials; monitor Siteimprove reports.
• Team Support and Related Projects (20%): Prioritize tasks; collaborate on cross-campus projects; maintain relationships with stakeholders.
• IT Contract Reviews (20%): Review IT service contracts against WCAG standards; streamline procurement guidance.

Skills

WCAG knowledge

Communication skills

Customer support

Project collaboration

Education

AA degree in computer science, information systems, educational technology, communications, or related fields

Tools

Google Workspace

Microsoft Office

PDF

HTML

Screen reader software (JAWS/NVDA/VoiceOver)

Job description

Portland State University’s Digital Accessibility Support Specialist role sits within the DAC Team of the Office of Information Technology. You will provide direct accessibility support to PSU’s community for public-facing and internal digital resources, and you will maintain resources, reviews, and trainings.

Collaborating with campus partners, you will monitor Siteimprove reports, assist with procurement guidance to meet WCAG standards, and help PSU advance its digital accessibility maturity