Digital Accessibility Specialist - Remote Training & Support

Portland State University, College of Urban and Public Affairs; Portland (OR); On-site; USD 49,000 - 74,000; Full time

Job summary

Portland State University (PSU) invites applications for a Digital Accessibility Support Specialist in the DAC Team within OIT. The role provides direct accessibility support for PSU's public-facing and internal digital resources, builds resources, and contributes to training initiatives.

The position partners across campus to promote WCAG-aligned accessibility, conducts reviews of contracts and procurement, and develops workshops to advance PSU's accessibility maturity and inclusive practices.

Qualifications

• AA degree or equivalent coursework in computer science, information systems, educational technology, communications, or related fields, plus at least one year of related work experience.
• Knowledge of digital accessibility regulations and standards (ADA, Rehabilitation Act) and WCAG 2.X.
• Experience creating, validating, and remediating digital resources in Google Workspace, Microsoft Office, PDF, and HTML per WCAG.
• Hands-on experience with screen readers (JAWS, NVDA, VoiceOver) to validate accessibility.
• Ability to interpret a WCAG-based VPAT and communicate relative risk to procurement parties.
• Ability to collaborate with PSU digital accessibility stakeholders and OIT colleagues.
• Strong communication; ability to translate complex concepts into user-friendly formats.

Responsibilities

• Consultation, Training, and Support (30%): Triage and support digital accessibility service requests and coordinate remediation for PSU resources.
• Digital Accessibility Resource Management (20%): Maintain up-to-date self-support resources and training materials; monitor accessibility reports.
• Team Support and Related Projects (20%): Prioritize tasks and collaborate on cross-campus projects; report progress and challenges.
• Information Technology (IT) Contract Review (20%): Evaluate vendor documentation against WCAG for accessibility risk; support procurement guidance.
• Other duties as assigned (10%).

Skills

Digital accessibility

WCAG 2.X

VPAT interpretation

Training development

Stakeholder collaboration

Screen reader testing

Education

AA degree or equivalent coursework in related fields

Job description

Portland State University (PSU) invites applications for a Digital Accessibility Support Specialist in the DAC Team within OIT. The role provides direct accessibility support for PSU's public-facing and internal digital resources, builds resources, and contributes to training initiatives.

The position partners across campus to promote WCAG-aligned accessibility, conducts reviews of contracts and procurement, and develops workshops to advance PSU's accessibility maturity and inclusive practices.