Remote-Eligible Business Purpose Loan Advisor

Selene Finance LP; Carrollton (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO

Medical, Dental & Vision Insurance

Flexible Spending Account

Job summary

Selene Finance LP is seeking a Specialty Loan Advisor to manage a portfolio of Business Purpose Loans, delivering advisory support and high-quality servicing for clients, attorneys, and third parties. The role rewards top performers with autonomy and flexible work options.

The ideal candidate has 3–5 years in mortgage servicing or related fields, strong analytical and communication skills, and the ability to work independently or in a team.

Qualifications

• 3–5 years of experience in mortgage servicing, contact center, or related roles.
• Experience with Business Purpose Loans (BPLs) and escrow/billing/payments.

Responsibilities

• Manage a portfolio of Business Purpose Loans with high-quality servicing for internal and external stakeholders.
• Provide advisory guidance tailored to customers’ business needs.
• Handle inbound/outbound calls, emails, and texts to support clients and third parties.
• Perform moderately complex administrative, transactional, and operational tasks including research and documentation.
• Generate reports and analyze data to support strategic initiatives and improve customer outcomes.
• Ensure compliance with company policies, procedures, and investor requirements.
• Leverage systems to ensure accuracy, efficiency, and strong customer experience.
• Meet and exceed production goals (KPIs) with autonomy and flexibility.
• Collaborate cross-functionally to resolve escalations and improve servicing.

Skills

Advisory skills

Relationship mgmt

Communication

Mortgage servicing

Analytical thinking

Education

High school diploma or GED

Associate or Bachelor’s degree

Tools

MSP/Black Knight/LPS/Sagent

Job description

Selene Finance LP is seeking a Specialty Loan Advisor to manage a portfolio of Business Purpose Loans, delivering advisory support and high-quality servicing for clients, attorneys, and third parties. The role rewards top performers with autonomy and flexible work options.

The ideal candidate has 3–5 years in mortgage servicing or related fields, strong analytical and communication skills, and the ability to work independently or in a team.