Remote-Eligible Admissions Support Specialist

Columbia Southern University; Orange Beach (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Columbia Southern University is seeking an Admissions Support Specialist in Orange Beach, AL. You will perform customer service oriented phone and email support, gather, sort, research, and process documents, and enter data into an internal database to inform status updates on admissions.

Responsibilities include assisting with transcript requests, maintaining compliance standards, and collaborating with multiple departments to ensure timely responses.

Qualifications

• English Language - knowledge of structure and content of English, spelling, grammar.

Responsibilities

• Process incoming documents and requests via email, fax, upload, and postal mail to assist prospective students in gaining admission.
• Monitor potential fraudulent activity and collect identification documents to protect student identities.
• Develop and maintain positive customer service relations and coordinate with university departments to ensure requests are handled timely and accurately.
• Promote and enhance workplace culture within the Admissions Department and the university.
• Complete additional duties as assigned to meet departmental needs.

Skills

Problem Solving

Quality

Dependability

Adaptability

Time Management

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Blackboard

Internal database software

Job description

Columbia Southern University is seeking an Admissions Support Specialist in Orange Beach, AL. You will perform customer service oriented phone and email support, gather, sort, research, and process documents, and enter data into an internal database to inform status updates on admissions.

Responsibilities include assisting with transcript requests, maintaining compliance standards, and collaborating with multiple departments to ensure timely responses.