Remote Eligibility Advisor I (Temporary)

Texas Health and Human Services; Corpus Christi (TX); On-site; USD 33,000 - 49,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) seeks an Eligibility Advisor I in Corpus Christi, TX to assist Texans with food, medical care, cash assistance and other social services. This temporary role ends 08/31/2027 and offers telework eligibility, with duties including interview, data collection, and benefit determination.

Requirements include a high school diploma or GED (60 college hours preferred) and 1 year of customer service experience.

Qualifications

• High School Diploma or GED required; 60 college hours preferred.
• 1 year of customer service experience; college hours may substitute for experience.
• Ability to read regulations and perform data entry; strong communication skills required.

Responsibilities

• Interview applicants to determine eligibility for public assistance programs.
• Evaluate data from various sources and enter into eligibility system.
• Compute and authorize benefits based on eligibility determination.
• Process work per state and federal regulations; follow procedures and timelines.
• Perform other duties as assigned.

Skills

Customer service

Communication

Data entry

Microsoft Word

Outlook

Excel

Time management

Teamwork

Computer literacy

Education

High School Diploma or GED

60 college hours preferred

Tools

Microsoft Teams

Soft phone

Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) seeks an Eligibility Advisor I in Corpus Christi, TX to assist Texans with food, medical care, cash assistance and other social services. This temporary role ends 08/31/2027 and offers telework eligibility, with duties including interview, data collection, and benefit determination.

Requirements include a high school diploma or GED (60 college hours preferred) and 1 year of customer service experience.