Remote EAP Counselor — Empathy‑driven Mental Health Support

Workplace Options; United States; Hybrid; USD 50,000 - 58,000; Full time

Benefits offered by this job

Full benefits package

Paid time off

401k match

Clinical supervision

Clinical supervision stipend

Training/tuition reimbursement

Access to professional development

Gym reimbursement

Wellness rewards

Access to EAP benefits

Mentorship Program

24/7 risk-call support

Employee exchange programme

Comprehensive training provided

Job summary

Workplace Options delivers human-centric wellbeing services and seeks an EAP Clinical Counselor to support clients via phone, video, chat and email. You will build connections, assess needs, and guide clients toward a path of progress in a confidential, empathetic manner.

This full-time role involves day and evening shifts, remote or hybrid work depending on proximity to our Raleigh office, and opportunities for professional development and supervision.

Qualifications

• Social worker, Counselor or Psychologist with accompanying Master’s degree.
• Minimum 2 years direct client-contact providing counseling or mental health services.
• Experience providing assessments and/or using clinical assessment tools.
• Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness,
• Integrative, Systemic counselling.
• Training in crisis intervention and supporting high risk clients beneficial.
• Ability to work with clients presenting with substance abuse, situations of crisis, mental healthsymptoms and/or family/relationship-related concerns impacting personal or work performance.

Responsibilities

• Provide single session telephonic and videocounselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
• Assess clients thoroughly to ensure appropriateness for short-term counselling.
• Assess and manage high risk calls and working closely with individuals at risk.
• Appropriately refer clients to external resources or within WPO as part of our holistic approach.
• Collaboratively develop clear and concise treatment plans for clients.
• Maintain clear clinical and task-oriented documentation in case management system.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Skills

2+ years counseling experience

Clinical assessment experience

Solution-Focused counselling

CBT counselling

Mindfulness-based therapy

Integrative counselling

Crisis intervention training

Substance abuse crisis handling

Education

Master’s degree in Social Work, Counseling, or Psychology

Job description

Workplace Options delivers human-centric wellbeing services and seeks an EAP Clinical Counselor to support clients via phone, video, chat and email. You will build connections, assess needs, and guide clients toward a path of progress in a confidential, empathetic manner.

This full-time role involves day and evening shifts, remote or hybrid work depending on proximity to our Raleigh office, and opportunities for professional development and supervision.