EAP Clinical Counselor

Workplace Options, LLC; Raleigh (NC); On-site; USD 50,000 - 58,300; Full time

Benefits offered by this job

Full benefits package

401k match

Paid time off

Clinical supervision stipend

Gym reimbursement

Job summary

Workplace Options, LLC is seeking an EAP Clinical Counselor to provide telephonic and video counseling. The role demands a compassionate approach to support clients from diverse backgrounds while maintaining confidentiality.

Suitable candidates will hold a Master's degree and have at least 2 years of experience in counseling. Benefits include a full package along with 401k match, paid time off, and ongoing professional development opportunities.

Qualifications

• Minimum 2 years direct client-contact providing counseling or mental health services.
• Experience working with clients presenting with substance abuse and mental health symptoms.
• Ability to conduct assessments using clinical assessment tools.

Responsibilities

• Provide single session telephonic and video counseling.
• Assess clients for appropriateness for short-term counseling.
• Collaboratively develop clear treatment plans for clients.

Skills

Social worker

Counselor or Psychologist

Crisis intervention training

Experience providing assessments

Knowledge of Solution-Focused, CBT

Education

Master's degree

Job description

Current Opportunity: EAP Clinical Counselor

Location: US
Onsite/Hybrid/Remote: Remote or hybrid depending on your proximity to our Raleigh office
Salary: $50,000 for day shifts, $58,300 for night shifts, plus competitive benefits
Years of experience: Minimum of 2 years of direct counseling experience
Shifts: We have a range of day, evening and overnight full-time (40 hour per week) shifts available.

What you will do:

Our EAP Counselors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.

It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: Being a Counselor at WPO and Member Experience - The Power of a Good Conversation.

If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.

Responsibilities:

• Provide single session telephonic and videocounselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
• Assess clients thoroughly to ensure appropriateness for short-term counselling.
• Assess and manage high risk calls and working closely with individuals at risk.
• Appropriately refer clients to external resources or within WPO as part of our holistic approach.
• Collaboratively develop clear and concise treatment plans for clients.
• Maintain clear clinical and task-oriented documentation in case management system.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications / Skills:

• Social worker, Counselor or Psychologist with accompanying Master’s degree
• Minimum 2 years direct client-contact providing counseling or mental health services
• Experience providing assessments and/or using clinical assessment tools.
• Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
• Training in crisis intervention and supporting high risk clients beneficial.
• Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.

What we offer:

• Full benefits package
• Paid time off
• 401k match
• Clinical supervision
• Clinical supervision stipend
• Training/tuition reimbursement
• Access to professional monthly clinical development webinars & professional development workshops to assist with CEUs
• Gym reimbursement
• Wellness rewards
• Access to EAP benefits and all WPO services
• Mentorship Program
• 24/7 support for risk calls
• Employee exchange programme
• Comprehensive training provided for this position.