Remote E-Resources Assistant: FOLIO & EBSCO Support

Byrne Dairy; Town of Ithaca (NY); On-site; USD 74,501,000 - 85,962,000; Full time

Job summary

The E-Resources Assistant at Cornell University Library supports acquisitions and access for electronic resources, coordinating with vendors and staff to ensure reliable access for patrons. You will help plan projects around FOLIO, EBSCO Discovery, and related tools, document workflows, and test new features.

This full-time role offers remote-eligible work, typical hours 8:00 AM–4:30 PM ET, and opportunities to contribute to library cooperative efforts while solving data and access challenges

Qualifications

• A cover letter and resume are required for consideration.
• Bachelor's degree and up to 2 years relevant experience or equivalent combination.
• Excellent analytic and reasoning skills and the ability to make sound judgments and decisions.
• Flexibility and adaptability to change.
• Strong interpersonal, organizational, oral and written communication skills.
• Experience with spreadsheet software and Windows/Microsoft Office.
• Ability to perform repetitive tasks with accuracy and efficiency and manage multiple tasks.

Responsibilities

• Electronic Resource Acquisition and Maintenance (60%).
• FOLIO and EBSCO Discovery: Workflow and Management (25%).
• Electronic Resource Problem Resolution and Technical Support (10%).
• Other position-related responsibilities (5%).
• Interact with vendors, staff, and patrons to troubleshoot access issues.

Skills

Analytical thinker

Attention to detail

Self-directed

Organizational skills

Communication skills

Education

Bachelor's degree

Relevant experience up to 2 years

Tools

Windows

Microsoft Office

Spreadsheet software

Integrated Library Systems

Job description

The E-Resources Assistant at Cornell University Library supports acquisitions and access for electronic resources, coordinating with vendors and staff to ensure reliable access for patrons. You will help plan projects around FOLIO, EBSCO Discovery, and related tools, document workflows, and test new features.

This full-time role offers remote-eligible work, typical hours 8:00 AM–4:30 PM ET, and opportunities to contribute to library cooperative efforts while solving data and access challenges