Remote E‑Commerce Account Lead — Global Marketplace Growth

Metagenics, Inc.; Northern (KY); Hybrid; USD 108,000 - 131,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA funding

401k + employer matching

Vacation and Sick Time

Volunteer days

Product discount

Job summary

Metagenics, a leading health nutrition company, is seeking an eTailer Account Manager – iHerb to lead the global iHerb business strategy, oversee P&L, and drive growth across markets.

The ideal candidate has 5–10 years in digital marketing or e-commerce, strong marketplace experience, and proven leadership. This remote role offers comprehensive health benefits, a 401k match, and quarterly performance incentives.

Qualifications

• 5–10 years’ experience in digital marketing and/or e-commerce roles building growth and driving sales.
• History of successful 0→1 implementation.
• Strong network with industry partners and key marketplace platforms.
• Financial management experience of running and being responsible for a full commercial P&L.
• Deep familiarity with marketing and ecommerce automation tools.
• Experience with PowerBI and reporting tools; Pharma or FMCG background is valued.
• Experience managing technological and digital change with global/local stakeholders.
• Experience with international e-tailers or international sales is a plus.
• Demonstrated ability to develop social media campaigns that engage audiences.

Responsibilities

• Develop and execute the Global iHerb business strategy to drive growth, profitability, and brand stewardship. Own annual and quarterly planning, revenue forecasting, and P&L performance.
• Identify business opportunities, category expansion areas, and new initiatives that drive incremental growth.
• Partner with iHerb to develop retail media plans that deliver strong ROI.
• Oversee end-to-end marketplace management including listings, catalog accuracy, pricing, availability, and customer experience.
• Partner with Supply Chain to ensure inventory forecasting, replenishment accuracy, and optimal stock levels.
• Collaborate with Finance, Legal, and Customer Experience teams to ensure operational compliance and efficiency.
• Lead retail negotiations, joint business planning, promotional calendars, and marketing activations with iHerb
• Monitor competitive landscape and marketplace trends to inform pricing, assortment, and promotional strategies.
• Analyze sales performance, margin drivers, customer behavior, and product trends to optimize business outcomes.
• Deliver weekly, monthly, and quarterly business reviews covering performance, risks, and opportunities.
• Use data to diagnose business challenges and influence strategic decisions.
• Maintain dashboards, KPIs, and reporting frameworks for all aspects of the iHerb business.

Skills

Digital marketing

E-commerce

P&L management

Marketplace operations

Cross-functional leadership

Strategic planning

Tools

PowerBI

VMS

Job description

Metagenics, a leading health nutrition company, is seeking an eTailer Account Manager – iHerb to lead the global iHerb business strategy, oversee P&L, and drive growth across markets.

The ideal candidate has 5–10 years in digital marketing or e-commerce, strong marketplace experience, and proven leadership. This remote role offers comprehensive health benefits, a 401k match, and quarterly performance incentives.