Remote Dutch Automotive Support Specialist

Employers from Greece; United States; Remote; USD 21,000 - 26,000; Full time

Benefits offered by this job

Relocation package for abroad candida­

Remote work all over Greece

Free online Greek language courses

Monthly performance bonus

Full training on automotive products

Job summary

speakit is seeking a Dutch-speaking Customer Support Specialist to support Mercedes-related inquiries. You will handle vehicle information, warranties, repairs, and mobility services, ensuring timely, accurate, and customer-friendly solutions.

The role requires native Dutch and strong English, with experience in customer support and CRM proficiency. Relocation packages are offered for abroad candidates, and remote work is available across Greece.

Qualifications

• Native-level Dutch and strong proficiency in English (spoken and written).
• Previous experience in customer support, automotive services, or mobility assistance is a plus.
• Excellent communication and problem-solving skills.
• Ability to remain calm and professional in urgent or stressful situations (e.g., roadside support).
• Strong organizational skills and attention to detail.
• Comfortable using digital tools and CRM systems.

Responsibilities

• Handle incoming customer inquiries via phone, email and chat in Dutch.
• Provide information about vehicles, service appointments, warranties and mobility assistance.
• Support customers with roadside assistance requests and coordinate with service partners where needed.
• Assist with account-related questions and elevate complex technical cases when required.
• Record customer interactions accurately in the CRM system.
• Deliver clear, empathetic, and professional communication to ensure customer satisfaction.

Skills

Dutch language

English proficiency

Customer support

Communication

Problem solving

CRM familiarity

Tools

CRM systems

Digital tools

Job description

speakit is seeking a Dutch-speaking Customer Support Specialist to support Mercedes-related inquiries. You will handle vehicle information, warranties, repairs, and mobility services, ensuring timely, accurate, and customer-friendly solutions.

The role requires native Dutch and strong English, with experience in customer support and CRM proficiency. Relocation packages are offered for abroad candidates, and remote work is available across Greece.