Remote Disney Vacation Planner – Create Magical Getaways

Enchanted Horizons Travel; Charlotte (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning to return home, ensuring a seamless experience with travel arrangements, questions answered, updates managed, and challenges resolved professionally. Based remotely, you will respond to inquiries across channels, support bookings and changes, and provide accurate destination information.

You thrive on empathy, attention to detail, and a passion for helping families create magical memories in

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Strong written and verbal communication with a client-focused approach.
• Ability to learn new booking systems and tools quickly.

Responsibilities

• Respond to client inquiries across email, phone, and messaging.
• Support clients with modifications, cancellations, and special requests.
• Provide accurate information on destinations, docs, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication

Travel industry experience

Attention to detail

Tech-savvy

Proactive mindset

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning to return home, ensuring a seamless experience with travel arrangements, questions answered, updates managed, and challenges resolved professionally. Based remotely, you will respond to inquiries across channels, support bookings and changes, and provide accurate destination information.

You thrive on empathy, attention to detail, and a passion for helping families create magical memories in