Remote Director, Psychiatric Clinical Operations

Ascend Healthcare Inc; United States; On-site; USD 180,000 - 190,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, Vision, Life and LTD

PTO + Company Holidays

Yearly CEU Stipend

Collaborative Environment

Remote-first setting

Clinician Founded and Operated

Incentive Bonus Program

Job summary

Ascend Healthcare is seeking a Director of Clinical Operations to lead psychiatry, therapy, and support services across community health centers. The role drives clinical standards, training alignment, and scalable systems while partnering with the COO and leadership to support growth and contract success.

The position includes direct patient care portions, collaboration with education teams, and ensuring compliance with regulatory requirements.

Qualifications

• Board Certified and Independently Licensed as a PA-C or PMHNP.
• 2+ years of Psychiatry/ Behavioral Health experience.
• Active, unrestricted clinical license in state of primary residence and state of medical services being provided.
• Demonstrated leadership experience overseeing clinical operations and staff management.
• Experience in EMR systems, data-driven reporting, and workflow optimization.
• Experience working with Federally Qualified Health Centers (FQHCs) - preferred.

Responsibilities

• Provide direct leadership and oversight for psychiatry, therapy, and support service lines at assigned CHCs.
• Ensure evidence-based practices and clinical standards are consistently applied.
• Collaborate with the Clinical Education & Excellence team to align training, quality improvement, and staff development initiatives.
• Support clinical managers in handling escalations and building effective leadership capacity.
• Provide direct patient care within licensure scope (~10-15 hrs per week).
• Monitor and drive productivity, slot utilization, and workflow efficiency across assigned CHCs.
• Standardize processes and deploy best practices to ensure consistency and scalability.
• Act as the EMR expert for assigned systems, ensuring proper training, utilization, reporting, and data integrity.
• Establish accountability structures for managers and clinicians to achieve defined performance goals.
• Report on operational outcomes, productivity metrics, and contract performance to senior leadership.
• Support CHC compliance requirements, including provider credentialing, onboarding, and regulatory alignment.
• Facilitate partner meetings to align expectations, strengthen relationships, and drive contract success.
• Identify opportunities for program expansion and growth within existing partnerships.

Skills

Leadership experience

EMR systems

Data-driven reporting

Workflow optimization

Collaboration

Education

Board Certified and Independently Licensed as a PA-C or PMHNP

Job description

Ascend Healthcare is seeking a Director of Clinical Operations to lead psychiatry, therapy, and support services across community health centers. The role drives clinical standards, training alignment, and scalable systems while partnering with the COO and leadership to support growth and contract success.

The position includes direct patient care portions, collaboration with education teams, and ensuring compliance with regulatory requirements.