Remote Director of Revenue Cycle Strategy & Ops

Elevate Patient Financial Solutions®; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K (100% match for first 3% & 50% on

15 days PTO

7 paid Holidays

2 Floating holidays

1 Elevate Day

Pet Insurance

Employee referral bonus program

Teamwork culture

Job summary

Elevate Patient Financial Solutions is seeking a Director of Strategic Operations to act as a key liaison between clients and internal teams, ensuring the seamless execution of service deliverables while driving operational efficiency and client satisfaction. This remote role operates across EST/CST time zones with travel as needed.

You will oversee client relationships, performance metrics, and strategic initiatives across service lines, partnering with Operations, IT, and Finance to ensure

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• 5+ years of experience in client relations, operations, or strategic account management (healthcare preferred).
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent communication, presentation, and facilitation skills.
• Proven ability to manage multiple priorities in a fast-paced, matrixed environment.

Responsibilities

• Establish and maintain strong relationships with clients and leadership teams.
• Serve as primary client contact for inquiries and provide timely, professional responses.
• Participate in weekly/monthly client calls with updates, analysis, and recommendations.
• Develop and execute client communication plans for onsite and virtual meetings.
• Document meeting outcomes and communicate feedback and action items to stakeholders.
• Monitor and resolve client concerns regarding operations.
• Collaborate with Operations to assess account performance and drive improvements.

Skills

Analytical skills

Communication

Presentation skills

Facilitation skills

Interpersonal skills

Independence

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Elevate Patient Financial Solutions is seeking a Director of Strategic Operations to act as a key liaison between clients and internal teams, ensuring the seamless execution of service deliverables while driving operational efficiency and client satisfaction. This remote role operates across EST/CST time zones with travel as needed.

You will oversee client relationships, performance metrics, and strategic initiatives across service lines, partnering with Operations, IT, and Finance to ensure