Remote Digital Product & Service Leader

Lincoln Electric; Columbus (OH); Remote; USD 142,000 - 177,000; Full time

Job summary

Lincoln Electric in the United States seeks a Digital Product Service Owner to define and govern technology services that enable software product development, R&D execution, and IT operations. You will connect Product, R&D, and IT teams to ensure services are reliable, scalable, secure, and aligned with product roadmaps and business outcomes.

In this role you will own the service lifecycle, drive adoption, manage costs, and collaborate with stakeholders to translate engineering needs into

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent work experience.
• 7+ years of experience in software delivery, product engineering systems or related technology roles.
• Experience working with product, engineering, R&D, architecture, cybersecurity, support, and vendor teams in a matrixed environment.
• Hands on experience of SDLC, Agile delivery, DevSecOps, ALM, PLM, integrations, cloud platforms, data, security, and IT service management.

Responsibilities

• Own the roadmap, lifecycle, performance, cost, and support model for product‑enabling services, platforms, and tools.
• Partner with Product, R&D, and Information Technology teams to convert business priorities and engineering needs into service capabilities and delivery plans.
• Define service offerings, adoption plans, support expectations, escalation paths, operational handoffs, and knowledge requirements so the service is consumable, supportable, and understood by stakeholders.
• Support SDLC, Agile, DevSecOps, release planning, environment readiness, integration needs, application lifecycle management, and operational transition for software‑enabled products.
• Ensure services align with enterprise architecture, cybersecurity, data governance, compliance, IT service management, vendor management, and product development standards.
• Drive continuous improvement, incident reduction, technical debt reduction, vendor performance, service simplification, cost optimization, and measurable value realization.

Job description

Lincoln Electric in the United States seeks a Digital Product Service Owner to define and govern technology services that enable software product development, R&D execution, and IT operations. You will connect Product, R&D, and IT teams to ensure services are reliable, scalable, secure, and aligned with product roadmaps and business outcomes.

In this role you will own the service lifecycle, drive adoption, manage costs, and collaborate with stakeholders to translate engineering needs into