Remote Digital Experience Lead — UX/CRO & Migration

Tiny Health; Austin (TX); Remote; USD 110,000 - 150,000; Full time

Job summary

Tiny Health is seeking a Digital Experience Manager to lead strategy, design, and optimization of digital touchpoints across our health and wellness brand. You’ll bridge reliability, platform migration, and CRO to keep Tiny Health’s storefronts fast, accurate, and available.

You’ll partner with marketing, IT, clinical operations, and product teams to roll out features, ensure HIPAA-compliant privacy, and drive growth through CRO testing across web and mobile experiences.

Qualifications

• 5+ years in web or digital experience management, ideally including direct ownership of a site migration or replatform.
• Direct accountability for uptime, monitoring, and incident response on a live website
• Track record designing and shipping CRO/experimentation programs built on clean hypotheses and statistically valid reads
• Strong technical fluency — able to evaluate a developer's work well enough to catch problems before launch, without writing the code themselves
• Advanced familiarity with web analytics and testing tools (GA4) and ad tracking/attribution systems
• Experience managing external development teams, contractors, or agencies to scope, budget, and deadline
• Excellent written communication, able to explain a complex technical decision so a non-technical stakeholder can act on it without a follow-up call
• Previous experience in a fast-paced startup environment

Responsibilities

• Own the end-to-end digital user journey across websites, mobile apps, and member portals.
• Optimize operational efficiency for web and app platforms.
• Advocate for accessible, inclusive, and user-first design principles.
• Oversee web content management systems and digital reputation touchpoints to ensure trust, accuracy, and brand alignment.
• Maintain site uptime and monitoring, minimize critical incidents.
• Track KPIs using analytics and run CRO tests to improve conversion rates.
• Ensure health data privacy compliance (HIPAA, etc.).
• Lead platform migration from Webflow to code-based stack.
• Collaborate with marketing, IT, clinical operations, and product teams.

Skills

Web experience management

Uptime monitoring

CRO / experimentation

Technical fluency

GA4 analytics

Vendor management

Remote collaboration

Clear communication

Startup experience

Tools

HTML

CSS

JavaScript

Job description

Tiny Health is seeking a Digital Experience Manager to lead strategy, design, and optimization of digital touchpoints across our health and wellness brand. You’ll bridge reliability, platform migration, and CRO to keep Tiny Health’s storefronts fast, accurate, and available.

You’ll partner with marketing, IT, clinical operations, and product teams to roll out features, ensure HIPAA-compliant privacy, and drive growth through CRO testing across web and mobile experiences.