Remote Dental Front Desk & Patient Concierge (Dentrix)

The Smilist; United States; Remote; USD 25,000 - 29,000; Full time

Job summary

The Smilist is seeking a reliable Patient Services Representative to join our growing remote team and help deliver excellent dental care in a warm, professional environment. You will answer high-volume calls, schedule and adjust appointments, handle new patient intake, and inform patients about services and memberships.

Requirements include at least 1 year of dental administration, experience with Dentrix, and knowledge of dental procedures; Spanish speaking is a plus.

Qualifications

• Proven experience - at least 1 year - in dental administration - REQUIRED!
• Experience with Dentrix is required
• Knowledge of dentistry and dental procedures
• Highly flexible, detail-oriented, reliable and trustworthy
• Spanish-speaking a plus

Responsibilities

• answering high volume phone calls and distributing calls or messages accordingly
• Scheduling, confirming, and changing appointments
• New patient intake
• Providing patients with information of dental services, memberships, and treatments that are provided in the offices
• Providing excellent customer service

Job description

The Smilist is seeking a reliable Patient Services Representative to join our growing remote team and help deliver excellent dental care in a warm, professional environment. You will answer high-volume calls, schedule and adjust appointments, handle new patient intake, and inform patients about services and memberships.

Requirements include at least 1 year of dental administration, experience with Dentrix, and knowledge of dental procedures; Spanish speaking is a plus.