Remote Denials Specialist — Revenue Cycle Optimizer

Alpaca Health; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Alpaca Health is seeking a Billing Denials Specialist to join our remote revenue cycle team. You will own denial workflows from identification through resolution, monitor ERA activity, and drive improvements in Net Collection Rate within US payer systems.

We value detail-oriented professionals with 3+ years in healthcare billing and strong problem-solving skills. You’ll collaborate with billing, credentialing, clinical, and operations teams to reduce revenue leakage.

Qualifications

• 3+ years in healthcare billing, denials, or revenue cycle management.
• Experience with US-based commercial and government payers.
• Strong understanding of denials, rejections, EOBs, ERAs, and resubmission workflows.

Responsibilities

• Own denial workflows from identification through resolution.
• Monitor ERA activity and perform same-day touches on denials.
• Drive improvements in Net Collection Rate and payer turnaround times.
• Coordinate with teams to resolve revenue barriers and root causes of denials.
• Maintain denial tracking, follow-up notes, and resolution documentation.

Skills

Attention to detail

Organizational skills

Call center experience

Healthcare billing

Denials/revenue cycle

Communication

Problem solving

Time management

Education

Bachelor’s degree or equivalent experience

Tools

Billing systems

Payer portals

MS Office

Job description

Alpaca Health is seeking a Billing Denials Specialist to join our remote revenue cycle team. You will own denial workflows from identification through resolution, monitor ERA activity, and drive improvements in Net Collection Rate within US payer systems.

We value detail-oriented professionals with 3+ years in healthcare billing and strong problem-solving skills. You’ll collaborate with billing, credentialing, clinical, and operations teams to reduce revenue leakage.