Remote DDI Network Operations Pro (BlueCat/Infoblox)

PCN (PC Network Inc.); United States; Remote; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

PCN (PC Network Inc.) is seeking a Networking Professional with DNS, DHCP and IPAM (DDI) expertise to join a work-from-home team in Canada. The role emphasizes managing DDI platforms, handling production changes, and delivering accurate technical documentation.

The ideal candidate has strong Linux, BIND, DHCP/DNS, and AD experience, plus familiarity with BlueCat and Infoblox. Remote work is offered, with on-call rotations as needed.

Qualifications

• Five or more years network, systems administration and DDI experience.
• Strong knowledge of DDI management processes and best practices.
• Strong written and verbal communication skills.
• Strong technical documentation skills (Visio, PowerPoint, Excel).
• Expertise with Linux.
• Expertise with ISC BIND and ISC DHCP.
• Experience with Active Directory and Microsoft DNS & DHCP.

Responsibilities

• Review and validate change requests from customers.
• Collaborate with requestors to refine forms as needed.
• Test change requests in lab environments.
• Implement and validate changes in production.
• Automate processes and requests with scripts.
• Provide technical information for customer service requests.
• Respond to monitoring alerts and customer incidents.
• Troubleshoot DNS, DHCP, IPAM, and NTP issues.
• Maintain changes using PCN MACD methodologies.
• Plan, test, and implement patches/upgrades in production.
• Generate monthly customer-facing operational reports.
• Train and lead teammates when required.
• Suggest process and technical improvements.

Skills

DDI management

Network administration

Linux

ISC BIND

ISC DHCP

Active Directory

DNS/DHCP

BlueCat

Infoblox

ServiceNow

Remedy

Documentation

Tools

ServiceNow

Remedy

Visio

PowerPoint

Excel

Job description

PCN (PC Network Inc.) is seeking a Networking Professional with DNS, DHCP and IPAM (DDI) expertise to join a work-from-home team in Canada. The role emphasizes managing DDI platforms, handling production changes, and delivering accurate technical documentation.

The ideal candidate has strong Linux, BIND, DHCP/DNS, and AD experience, plus familiarity with BlueCat and Infoblox. Remote work is offered, with on-call rotations as needed.