Remote Data Operations Specialist (Entry-Level)

nTech Workforce; Houston (TX); Hybrid; USD 38,000 - 48,000; Full time

Job summary

nTech Workforce is seeking an entry-level candidate for a customer operations support role. The position is remote but requires occasional office visits for meetings, and welcomes candidates with 1–3 years of customer-facing experience and a Bachelor's degree.

Responsibilities include data entry, handling utility outreach, prioritizing requests, and meeting weekly metrics. Strong Excel skills and excellent communication are highly valued to collaborate with internal and external stakeholders.

Qualifications

• 1-3 years of work experience with customer-facing responsibilities or operations support.
• Accuracy in handling customer requests and payments due to heavy data entry.
• Good customer service experience for interactions with utilities and customers.
• Ability to meet weekly metrics and onboarding targets.

Responsibilities

• Data entry, utility outreach, prioritizing customer requests, and meeting weekly metrics.
• Data entry tasks, handling utility outreach, and prioritizing incoming customer requests, including bill inquiries.

Skills

Customer service

Data entry

Excel

Communication

Collaboration

Attention to detail

Adaptability

Education

Bachelor's degree

Tools

Excel

Outlook

Word

PowerPoint

Job description

nTech Workforce is seeking an entry-level candidate for a customer operations support role. The position is remote but requires occasional office visits for meetings, and welcomes candidates with 1–3 years of customer-facing experience and a Bachelor's degree.

Responsibilities include data entry, handling utility outreach, prioritizing requests, and meeting weekly metrics. Strong Excel skills and excellent communication are highly valued to collaborate with internal and external stakeholders.