Remote Data Entry & Customer Support Specialist

Apex Systems; Meridian (MS); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K matching

HSA

Job summary

Everforth Apex Systems is seeking a Data Entry Operator to support customer service for disaster response from Meridian, Mississippi (100% remote). You will assist callers, document inquiries, and ensure regulatory compliance while using standard office tech.

The role requires obtaining a Public Trust clearance and involves data-entry into the center's database. The position emphasizes accuracy, attention to detail, and adherence to policy, with training provided and a comprehensive benefits

Qualifications

• Requires ability to obtain Public Trust security clearance.
• Proficient with computers, telephone systems, email and web browsers.

Responsibilities

• Assist callers with questions related to disasters using a provided script.
• Record all contacts and outcomes in the call center database.
• Refer escalated calls to a supervisor as needed.
• Plan daily activities within company policy and supervisor guidance.
• Promote and maintain a culture of compliance with applicable rules and regulations.

Skills

Public Trust clearance

Job description

Everforth Apex Systems is seeking a Data Entry Operator to support customer service for disaster response from Meridian, Mississippi (100% remote). You will assist callers, document inquiries, and ensure regulatory compliance while using standard office tech.

The role requires obtaining a Public Trust clearance and involves data-entry into the center's database. The position emphasizes accuracy, attention to detail, and adherence to policy, with training provided and a comprehensive benefits