Remote Data Center Site Manager, Global Infrastructure

Apple, Inc.; Maiden (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Apple, Inc. seeks a Remote Site Services Data Center Manager in Maiden, NC to lead data center operations across the AMR region. You will manage a team of technicians and engineers, drive incident management, and optimize DCIM usage to ensure reliability and compliance.

This role requires strong leadership, vendor management, and the ability to travel domestically and internationally to support global facilities and projects.

Qualifications

• 2+ years managing data center operations.
• Experience with DCIM tools (Nlyte, Sunbird, etc.) and enterprise monitoring/management tools.
• Ability to travel domestically and internationally.

Responsibilities

• Lead, mentor, and develop a team of data center technicians and engineers.
• Lead ticket triage, escalation pathways, and operational dashboard reporting.
• Manage site space capacity and allocation across sites and expansions.
• Oversee maintenance and support of DC infrastructure (power, cooling, networking, security).
• Manage relationships with data center vendors and SLAs.
• Lead incident management and change control to ensure rapid recovery and improvements.
• Utilize DCIM tools to monitor equipment performance and capacity.
• Ensure compliance with regulations and security policies.
• Participate in site sourcing and qualification of new data center locations.
• Communicate effectively with stakeholders and partners.

Skills

Data center operations

Leadership

Stakeholder communication

Travel readiness

Tools

Nlyte

Sunbird

DCIM tools

ServiceNow

APM

Splunk

Wrike

Quip

Ansible

Radar

Job description

Apple, Inc. seeks a Remote Site Services Data Center Manager in Maiden, NC to lead data center operations across the AMR region. You will manage a team of technicians and engineers, drive incident management, and optimize DCIM usage to ensure reliability and compliance.

This role requires strong leadership, vendor management, and the ability to travel domestically and internationally to support global facilities and projects.