Centific Global Solutions, Inc. is seeking a Remote Operation Engineer with extensive troubleshooting skills for server and network infrastructure. Candidates should have at least 2 years of experience in a datacenter environment and be adept in managing vendor relations. Responsibilities include handling circuit changes, coordinating with technicians, and maintaining inventory databases for servers and circuits. The role demands strong documentational and communication skills, alongside knowledge of fiber optics and ITIL best practices.
Qualifications
Experience with vendor management and troubleshooting in a datacenter environment.
Ability to work independently with minimal supervision.
Strong documentation skills for technical processes and procedures.
Responsibilities
Troubleshoot server and network hardware.
Manage circuit moves and disconnections.
Coordinate with vendors for maintenance troubleshooting.
Skills
Troubleshooting skills
Communication skills
Knowledge of fiber optics
Project coordination
Education
2+ years experience in datacenter or IT infrastructure
Relevant Certifications: Server+, Network+, A+
Tools
JIRA
Linux/Unix command-line proficiency
Job description
Centific Global Solutions, Inc. is seeking a Remote Operation Engineer with extensive troubleshooting skills for server and network infrastructure. Candidates should have at least 2 years of experience in a datacenter environment and be adept in managing vendor relations. Responsibilities include handling circuit changes, coordinating with technicians, and maintaining inventory databases for servers and circuits. The role demands strong documentational and communication skills, alongside knowledge of fiber optics and ITIL best practices.