Remote CX Solutions Sales Executive

McorpCX; California (MO); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Virtual position

Long-term relationships

Job summary

McorpCX is seeking proven Solution Sales Professionals to expand our client base and drive revenue from home across North America. You will report to our VP - Market Development and work closely with Practice Leaders, Solutions Architects and leadership to own a market segment.

Ideally you have B2B consulting and technology sales experience in CX or related disciplines, a track record of closing deals, and a passion for helping clients improve customer experiences.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 5+ years of sales experience.
• Experience in CX or related disciplines (CRM, Contact Center, Sales, Marketing).
• Proven track record of winning deals and building relationships.
• Strong communication and organizational skills.
• Flexible working hours for North America clients.

Responsibilities

• Present, promote and sell products/services to existing and prospective customers.
• Conduct cost–benefit and needs analyses to meet customer needs.
• Establish, develop and maintain positive business relationships.
• Reach out to leads via cold calling and respond to inquiries.
• Resolve customer problems and complaints to maximize satisfaction.
• Achieve sales targets and outcomes within schedule.
• Coordinate sales efforts with team members and other departments.
• Analyze territory/market potential and deliver status reports.
• Provide management with insights on customer needs and competitive activities.
• Continuously improve through feedback.

Skills

Sales experience

CX industry passion

Communication

Goal-oriented

Adaptable/learn fast

Scheduling flexibility

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office

Microsoft Teams

Job description

McorpCX is seeking proven Solution Sales Professionals to expand our client base and drive revenue from home across North America. You will report to our VP - Market Development and work closely with Practice Leaders, Solutions Architects and leadership to own a market segment.

Ideally you have B2B consulting and technology sales experience in CX or related disciplines, a track record of closing deals, and a passion for helping clients improve customer experiences.