Remote Customer Support Specialist — Growth & Leadership Path

Globe Life AIL - Lisa Russel; United States; Remote; USD 24,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

Mentorship

Leadership development

Remote work

Job summary

AO | Globe Life offers a 100% remote Virtual Customer Support Specialist role designed for entry-level professionals. You will assist families with benefit information, enrollment, and ongoing client support through virtual appointments, building long-term relationships from home.

No prior insurance experience is required; comprehensive training and mentorship are provided. This role emphasizes education, needs analysis, and relationship-building with weekly pay and performance-based incentives.

Qualifications

• Be at least 18 years old.
• Be located within the United States.
• Authorized to work in the United States.
• Have a computer with webcam and microphone and reliable internet.
• Willing to obtain Life & Health Insurance License.

Responsibilities

• Connect with clients through scheduled Zoom and phone appointments.
• Explain available life, accident, and supplemental health benefit options.
• Assist with applications and enrollment.
• Provide ongoing policy and customer support.
• Maintain accurate digital client records.

Skills

Excellent communication

Active listening

Customer-focused

Time management

Zoom proficiency

Tools

Zoom

Job description

AO | Globe Life offers a 100% remote Virtual Customer Support Specialist role designed for entry-level professionals. You will assist families with benefit information, enrollment, and ongoing client support through virtual appointments, building long-term relationships from home.

No prior insurance experience is required; comprehensive training and mentorship are provided. This role emphasizes education, needs analysis, and relationship-building with weekly pay and performance-based incentives.