Remote Customer Support Specialist - Florida

Monroe HR Group, LLC; Florida; Remote; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling Options

Professional Development and Growth

Supportive Team Culture

Arise Platform client programs

Job summary

Hello Haus Connect is a customer service solutions company providing support across multiple industries. We are seeking motivated, dependable, and customer-focused individuals to join our growing remote team from home in Florida.

As a Remote Customer Service Representative, you will be the primary contact for customers via phone, email and chat, delivering professional support and resolving inquiries while upholding service standards.

Qualifications

• Must reside in Florida.
• 0-1 years of customer service experience required.
• Strong verbal and written communication skills.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information regarding products, services, and account-related questions.
• Resolve customer concerns and escalations when necessary.
• Maintain detailed and accurate records of customer interactions.
• Demonstrate active listening skills and empathy while assisting customers.
• Navigate multiple systems and platforms to effectively support customers.
• Participate in training sessions and team meetings as required.
• Meet performance metrics and quality standards.

Skills

Verbal & written communication

Remote work experience

Multitasking

Bilingual encouraged

Education

High school diploma or equivalent

Tools

Microsoft Office

Web-based applications

Job description

Hello Haus Connect is a customer service solutions company providing support across multiple industries. We are seeking motivated, dependable, and customer-focused individuals to join our growing remote team from home in Florida.

As a Remote Customer Service Representative, you will be the primary contact for customers via phone, email and chat, delivering professional support and resolving inquiries while upholding service standards.