Remote Customer Support Specialist

infocisionexternalwah; United States; Remote; USD 12,000 - 21,000; Full time

Benefits offered by this job

Remote work

Paid training

Weekly pay

Early wage access

Flexible scheduling

Recognition program

Career growth

Leadership support

Job summary

InfoCision is seeking dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Salary is $15.00 per hour. You will answer inbound calls, make outbound calls for various clients, follow client-specific call flows, document interactions, and meet quality and attendance expectations.

Qualifications

• Excellent verbal communication skills.
• Strong customer service skills.
• Comfortable using a computer and navigating multiple applications.
• Ability to multitask while speaking with customers.

Responsibilities

• Answer inbound customer calls professionally and courteously.
• Make outbound calls on behalf of a variety of clients.
• Follow client-specific call flows and procedures.
• Provide outstanding customer service and problem resolution.
• Accurately document customer interactions.
• Meet quality, attendance, and performance expectations.

Skills

Excellent verbal communication

Customer service

Computer literacy

Multitasking

Job description

InfoCision is seeking dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Salary is $15.00 per hour. You will answer inbound calls, make outbound calls for various clients, follow client-specific call flows, document interactions, and meet quality and attendance expectations.