Remote Call Center Associate — Flexible Hours & Growth

infocisionexternalwah; Tennessee; Remote; USD 11,000 - 16,000; Full time

Benefits offered by this job

Remote work

Paid training

Weekly pay

Earned wage access

Flexible scheduling

Recognition & rewards program

Career growth & advancement

Supportive leadership

Job summary

InfoCision is seeking dependable, customer-focused individuals for a remote call center role. You will answer inbound calls, make outbound calls, follow client call flows, and provide outstanding service from your home office.

This is a 100% remote position with multiple shifts available, including day, evening, and night. You should have excellent verbal communication, strong customer service skills, computer proficiency, and the ability to multitask while talking.

Qualifications

• Excellent verbal communication skills.
• Strong customer service skills.
• Comfortable using a computer and navigating multiple applications.
• Ability to multitask while speaking with customers.

Responsibilities

• Answer inbound customer calls professionally and courteously.
• Make outbound calls on behalf of a variety of clients.
• Follow client-specific call flows and procedures.
• Provide outstanding customer service and problem resolution.
• Accurately document customer interactions.
• Meet quality, attendance, and performance expectations.

Skills

Verbal communication

Customer service

Computer literacy

Multitasking

Job description

InfoCision is seeking dependable, customer-focused individuals for a remote call center role. You will answer inbound calls, make outbound calls, follow client call flows, and provide outstanding service from your home office.

This is a 100% remote position with multiple shifts available, including day, evening, and night. You should have excellent verbal communication, strong customer service skills, computer proficiency, and the ability to multitask while talking.