Remote Customer Support Agent - Bilingual EN/ES

Vocalink Connections; Chattanooga (TN); Remote; USD 19,000 - 21,000; Part time

Job summary

Vocalink Connections is a virtual call center offering remote contract positions for customer support, chat, and technical assistance to top US brands. Workers operate from home with flexible hours and a focus on delivering excellent service.

Applicants should have strong communication skills, English and Spanish proficiency, and a willingness to learn. Prior customer service is a plus but not required; growth opportunities are available within the network.

Qualifications

• Windows 11 ONLY - No Chromebooks or Apple
• 8 GB - 16 GB RAM Computer is preferred
• Dual monitors (optional during application)
• Start at $14-$15 with advancements to earn more.
• Set your own hours

Responsibilities

• Provide remote professional customer-first support to US brands.
• Assist customers via chat and phone with focus on satisfaction and problem resolution.

Skills

Exceptional Communication Skills

A Passion for Helping Others

Strong Organization and Multitasking

English Proficiency

Spanish Proficiency

Customer Service Experience

Job description

Vocalink Connections is a virtual call center offering remote contract positions for customer support, chat, and technical assistance to top US brands. Workers operate from home with flexible hours and a focus on delivering excellent service.

Applicants should have strong communication skills, English and Spanish proficiency, and a willingness to learn. Prior customer service is a plus but not required; growth opportunities are available within the network.