Remote Bilingual Customer Service Specialist (English/Spanish)

Vocalink Connections

Kentucky

Remote

USD 19,000 - 21,000

Full time

13 days ago
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Benefits offered by this job

Work from home
Flexible hours
Growth opportunities

Job summary

Vocalink Connections is a virtual call center connecting skilled remote contractors with top brands across the United States. We provide professional customer-first support, chat, and technical assistance from home for Fortune 500 clients.

We are seeking Remote Customer Service Specialists to be the first point of contact, addressing questions, resolving issues, and delivering personalized support from the comfort of your own home.

Qualifications

  • Windows 11 required.
  • 8–16 GB RAM recommended.
  • Dual monitors optional.
  • Noise-canceling headset optional.
  • Starting pay $14–$15 per hour with opportunities to advance.
  • Set your own hours.
  • Growth and promotion opportunities.
  • Work from the comfort of your home.
  • Bilingual in English and Spanish is a plus.

Responsibilities

  • Be the first point of contact for customers and resolve issues.
  • Provide professional, personalized support from home.
  • Assist customers with questions and ensure positive experiences.

Skills

Communication
Empathy
Multitasking
English Proficiency
Spanish Proficiency
Customer Service

Job description

Vocalink Connections is a virtual call center connecting skilled remote contractors with top brands across the United States. We provide professional customer-first support, chat, and technical assistance from home for Fortune 500 clients.

We are seeking Remote Customer Service Specialists to be the first point of contact, addressing questions, resolving issues, and delivering personalized support from the comfort of your own home.

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