Remote Customer Success Specialist — Inbound Leads & Growth

AIL; Dallas (TX); Remote; USD 1,365,000 - 2,730,000; Full time

Benefits offered by this job

Weekly pay

Remote work

Licensing support

Equity opportunity (3%)

Job summary

AO Globe Life offers a 100% remote, contractor opportunity with America-based training and inbound client leads. You will guide individuals through enrollment and provide client-centered service while building long-term client relationships.

Ideal candidates have strong communication, a drive to help others, and the ability to obtain necessary licenses. This role emphasizes mentorship, flexible scheduling, and growth within a supportive team culture.

Qualifications

• Reliable internet connection and a Windows-based laptop or PC with webcam.
• Prior customer service or consultative experience is a plus, not required.
• Excellent interpersonal and communication abilities.
• A heart for helping people and supporting a purpose-driven mission.
• Ability to obtain any necessary licenses, if applicable to the role.
• Comfortable in virtual meetings and using digital tools.
• Work authorization in the United States.
• Self-driven, organized individuals comfortable working independently.

Responsibilities

• Engage in ongoing training, mentorship, and professional growth.
• Develop strong, long-term relationships with clients.
• Conduct virtual consultations with clients via Zoom.
• Guide clients through enrollment with clarity and professionalism.
• Focus on delivering excellent, client-centered service.
• Handle documentation accurately and stay on top of follow-ups.
• Guide individuals and families through personalized supplemental benefit options.

Skills

Interpersonal skills

Communication abilities

Self-motivated

Organized

Licensing eligibility

Remote work readiness

Education

Bachelor's degree in business/marketing/communications

Job description

AO Globe Life offers a 100% remote, contractor opportunity with America-based training and inbound client leads. You will guide individuals through enrollment and provide client-centered service while building long-term client relationships.

Ideal candidates have strong communication, a drive to help others, and the ability to obtain necessary licenses. This role emphasizes mentorship, flexible scheduling, and growth within a supportive team culture.