Remote Customer Success Manager

Feedly; Redwood City (CA); Híbrido; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salaries

Generous stock options

Health coverage

Pre-tax commuter benefits

Resumo da oferta

Feedly is seeking a dynamic individual for a Customer Success role to engage with customers and ensure their success. You will leverage your communication skills and analytical abilities to deliver personalized demos and support, contributing to improved customer journeys.

Ideally located in the San Francisco area or open to remote work, you will passionately advocate for customer needs while collaborating with product teams to enhance overall service quality.

Qualificações

• Persistent and energetic, ready to help make customers successful.
• Smart and analytical, able to understand customer needs.
• Great communication skills, native English speaker or equivalent.

Responsabilidades

• Engage in conversations with customers to understand their goals.
• Deliver engaging 1:1 demos tailored to customer needs.
• Follow up diligently with customers to ensure their success.

Conhecimentos

Customer success

Analytical skills

Communication skills

Technical troubleshooting

Empathy

Curiosity

Team collaboration

Descrição da oferta de emprego

Feedly is seeking a dynamic individual for a Customer Success role to engage with customers and ensure their success. You will leverage your communication skills and analytical abilities to deliver personalized demos and support, contributing to improved customer journeys.

Ideally located in the San Francisco area or open to remote work, you will passionately advocate for customer needs while collaborating with product teams to enhance overall service quality.