Remote Customer Success Lead - Events & Growth

Meetings Incentives; Alabama; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401K Plan

Remote Work Options

Job summary

Meetings Incentives is seeking a Customer Success Lead in Alabama, focused on strategic management and operational excellence. The role includes leading event planning, managing client relationships, and ensuring adherence to budgets.

The ideal candidate will have at least three years of experience in the travel industry, particularly in event management, alongside strong communication skills and familiarity with Cvent.

The position also offers competitive benefits, including health insurance and a flexible working environment.

Qualifications

• Minimum of three years of experience in managing meetings/events.
• Knowledge of virtual and hybrid event options.
• Proven excellent oral and written communication skills.

Responsibilities

• Lead planner on significant events and programs.
• Develop and update account processes to meet client expectations.
• Track client and program budgets for adherence.

Skills

Event Management

Project Management

Client Relationship Management

Communication Skills

Budget Management

Education

Experience in the travel industry

Knowledge of Cvent preferred

Tools

Microsoft Word

Microsoft Excel

Cvent

Outlook

Job description

Meetings Incentives is seeking a Customer Success Lead in Alabama, focused on strategic management and operational excellence. The role includes leading event planning, managing client relationships, and ensuring adherence to budgets.

The ideal candidate will have at least three years of experience in the travel industry, particularly in event management, alongside strong communication skills and familiarity with Cvent.

The position also offers competitive benefits, including health insurance and a flexible working environment.